I first met Natalia Rosa when she agreed to be a pro bono speaker at the first edition of the tourism entrepreneur workshop in 2018. She is one of the women in tourism who inspire me the most and having her on the show was the extra motivation I needed.
On this episode, Natalia spoke about the campaign she is currently involved in ( #IAmTourism for women in tourism and the South Africa Is Travel Ready platform) and shared some tips on how businesses can communicate effectively with their customers. Selling should not be the priority at this point; we should instead focus on connecting and reassuring our clients.
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